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Terms of Use

Last Updated :June 13, 2024

1. Introduction

1.1 Agreement

This document constitutes the Terms of Service ("Terms") governing the use of Defyd's platforms, including the website defyd.com ("Website") and application defyd.app ("Application"), owned and operated by Defyd India Private Limited ("Defyd", "we", "our", or "us"). By accessing or using the Website or App (collectively, the "Platform"), you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Platform.

1.2 Electronic Record

This electronic record is generated by a computer system and does not require any physical or digital signatures, as per the Information Technology Act, 2000.

1.3 Amendments

We may modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Continued use of the Platform after any such changes constitutes your acceptance of the new Terms. Please review these Terms periodically.

2. Services Provided

Defyd offers professional real estate consulting services, including but not limited to:

  • Property Identification: Assisting in finding properties through technical research and analysis.
  • Transactional Support: Offering support during site visits, pricing, and inventory negotiations.
  • Financial & Administrative Support: Assistance with mortgage services, financial services, and administrative support.
  • Product Portfolio: Providing various property types, including residential, commercial, and global projects.
  • Portfolio Structuring & Management: Helping clients diversify real estate portfolios globally.
  • Service for Life: Providing a dedicated relationship manager throughout the investment journey.

3. Eligibility

By using our Platform, you represent and warrant that you are legally competent to enter into binding contracts under the Indian Contract Act, 1872. If you are not competent to contract under this Act, you may not use our services.

4. Term

These Terms remain in effect as long as you use the Platform or until any transaction between you and Defyd is completed to the satisfaction of both parties, whichever is later.

5. Termination

Defyd reserves the right to terminate or suspend your access to the Platform at any time, without notice, for any reason. This includes, but is not limited to, violations of these Terms or our Privacy Policy.

6. Platform Use

The Platform serves as an online service offering advice and recommendations for real estate properties globally. Defyd does not own or sell the properties listed and is not responsible for transactions between users and third parties.

7. Communications

By using our Platform and providing your contact information, you consent to receive communications from us, including calls, automated messages, emails, and SMS. You can opt-out by emailing us at connect@defyd.com with the subject "Opt-Out."

8. Intellectual Property

All content on the Platform, including text, graphics, logos, images, and software, is the property of Defyd or its content suppliers and is protected by applicable copyright laws. Unauthorized use is prohibited.

9. Privacy Policy

Our Privacy Policy governs the collection and use of your personal information. By using the Platform, you consent to the collection and use of your information as outlined in our Privacy Policy.

10. Payment and Fees

Certain services on the Platform may require payment. You agree to pay all applicable fees and charges as per the billing terms in effect at the time of your purchase. All payments are non-refundable unless stated otherwise.

11. User Obligations

When using the Platform, you agree to the following:

  • Restricted Use: You may not copy, distribute, modify, or create derivative works from the Platform's content without our express permission.
  • Prohibited Conduct: You must not engage in activities that are harmful, illegal, or disruptive to the Platform or other users.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

12. Violation of User Obligations

Defyd reserves the right to take appropriate action, including suspension or termination of access, against users who violate these obligations. Users may be required to refund any benefits obtained through fraudulent activities and may face penalties for such conduct.

13. Suspension of User Access and Activity

We may limit or suspend your access to the Platform without notice if you breach any of these Terms, provide false information, or engage in activities causing harm or loss.

14. Indemnity and Limitations

You agree to indemnify and hold Defyd harmless from any claims or damages arising from your use of the Platform. Our liability is limited to the maximum extent permitted by law, and we are not liable for any indirect, incidental, or consequential damages.

15. Intellectual Property Rights

Defyd retains all rights to the intellectual property on the Platform. Unauthorized use of our intellectual property is prohibited and may result in legal action.

16. Disclaimer of Warranties and Liabilities

The Platform is provided on an "as-is" basis without warranties of any kind. You use the Platform at your own risk, and we are not liable for any damages arising from your use or inability to use the Platform.

17. Submissions

Any content you submit to the Platform grants Defyd a perpetual, non-exclusive, royalty-free license to use, reproduce, and distribute such content.

18. Dispute Resolution and Jurisdiction

Disputes will be resolved through mediation or, if necessary, arbitration in Hyderabad, India, under Indian law. The courts in Hyderabad have exclusive jurisdiction over any disputes.

19. Notices

Communications regarding disputes or grievances must be sent in writing to our registered office by registered post.

20. Miscellaneous Provisions

  • Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and Defyd.
  • Waiver: Our failure to enforce any part of these Terms does not constitute a waiver of our right to enforce it later.
  • Severability: If any provision of these Terms is found invalid, the remaining provisions will remain in effect.

Defyd India Private Limited

Level 1, Zonah Neptune, Road No. 36 Near Peddamma Gudi Temple Jubilee Hills, Hyderabad - 500033, India

For any queries, please contact us at support@defyd.com.